Running an IT department is a complex undertaking, with lots of ‘moving parts’ and many immediate demands. Sometimes you’re just too busy to handle everything on your plate. In a sense, the productivity of the entire company is on your shoulders. When users can’t access the system, they lose time. In business, time is money and recovering from downtime can be costly.
We work with you, to take on what you’re too busy to tackle. Maybe you’re deep in strategic planning – we’ll handle the more routine issues. We can be your virtual help desk, dealing with reactive issues or providing a second set of eyes.
When you’re managing an upgrade, we can be your extra hands and relieve the stress and pressure of meeting deadlines yourself. After all, just because you need to be laser-focused, it doesn’t stop all the ‘need-it-now’ calls from coming in. We’re your on-call safety valve – offering admin as a service – there when you need us.